Participant Arafat created a maintenance and repair record system where a company can record products that come in for maintenance, e.g. a bicycle. The service list can be printed out so that the repairer knows what needs to be done to the bike. Due to current data protection policies, information about individuals must not be displayed in a visible place where it can be seen by outsiders. For this purpose, contact details can be omitted from the printout list.
The following information can be added to the system
Reservation number (this system could enter automatically)
Product to be repaired
Product model and model number / frame number
Purchase date
Receipt number
Warranty valid
Description of the fault / need for service
Leasing bike (yes / no)
Customer contact details (these must be able to be removed from the printed form)
Name
Phone
Email
Service reception date
When the product has been repaired / serviced, the repair shop can subsequently add the following things to the voucher.
Service / repair execution date
Performed procedures
Service / repair amount
Spare parts (incl. VAT x %)
Work
Total amount (incl. VAT x %)
This form can finally be printed for the customer themselves and then it remains in the system, from where it will be removed e.g. after 1 year.
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